Field service technican

• Advise which product(s) will be the best for our customers.

• Give technical/machinery advice to our customer.

• Training about release agents and spray equipment to our customers, but also internal training for Sonneveld employees and sister companies.

• Have contact with spray equipment’s suppliers and producers.

• Buying and sourcing spare parts and send to customers.

• Making visit reports in the CRM system.

• Maintenance services on spray equipment and drive continuous improvement at the customer's plant.

• Execute hands-on preventative and corrective maintenance activities to maximize system performance.

• Perform troubleshooting and fault-finding services on-site and remotely.

• Liaison with customers to establish and maintain a continuous positive relationship and follow up with customers' concerns and problems.

• Execute all work in accordance with Sonneveld standards and requirements regarding product quality and food safety.

You have

• Proven experience in a similar position for at least 2 years, including mechanical and basic electrical experience. Ideally some understanding of automation systems.

• Prior experience in the food industry, preferably in the baking industry.

• Proactive and result-oriented attitude.

• Ability to work independently and together with a team.

• Ability to translate the experiences from the field into concrete actions for other departments (R&D, Product development and sales).

• A good level of spoken and written English, in addition Dutch could be an advantage.

• Willingness to travel.

• Driver's license.

• The Ability to represent Sonneveld at our customers.

• Being service-oriented, putting the customer in first place.

• Being a team player with high commitment, but with the ability to act decisively if/when needed.

• Developing problem-solving skills, with an ability to apply structure and priority to duties.

• Being persistent and efficient with a logical/structured way to solve issues.

What we will offer

• An international open culture environment with entrepreneurial values.

• Market competitive compensation and benefits with flexible working arrangement.

• The company pays travel and business-related costs.

• Laptop, mobile phone and a performance-based bonus.

• Lease car.